ANALYSIS OF THE IMPLEMENTATION OF THE 4DX CONCEPT ON EMPLOYEE PERFORMANCE AT BANK SYARIAH INDONESIA KCP BENGKALIS RIAU

Abstract

The purpose of this research isto find out respondents' responses to the implementation of the 4DX concept, the level of employee performance and to determine the effect of the implementation of the 4DX concept on employee performance at Bank Syariah Indonesia KCP Bengkalis. The sample in this study isall 17 employees of Bank Syariah Indonesia KCP Bengkalis by conducting interviews with the management of Bank Syariah Indonesia KCP Bengkalis. The summary results on average 4DX concept implementation variables are at a score of 4.21 and are included in the very high class category. The employee performance variable is at a score of 4.52 and is included in the very high class category. 30.4% of the variables that affect employee performance, while the remaining 69.6% (100% - 30.4%) are caused by other variables such as company management, work environment and so on which are not discussed in this study. Resultthe 4DX concept has a positive and significant effect on the performance of the employees of Bank Syariah Indonesia KCP Bengkalis.

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