PRASONGKO, A. H. .; SUWITHO, S. THE INFLUENCE OF ON TIME PERFORMANCE AND CUSTOMER BEHAVIOR ON CUSTOMER SATISFACTION THROUGH CUSTOMER PERCEPTION AS A MODERATION (Case Study: Inter-City Bus Transportation Mode Department of Transportation – East Java Province, Indonesia). International Conference of Business and Social Sciences, [S. l.], v. 4, n. 1, p. 1348–1354, 2024. DOI: 10.24034/icobuss.v4i1.617. Disponível em: https://ojsicobuss.stiesia.ac.id/index.php/icobuss1st/article/view/617. Acesso em: 21 aug. 2026.