HISYAM, M.; BUDIYANTO, B.; RAMLI, R.; YONA, M. THE INFLUENCE OF SERVICES AND FACILITIES ON CUSTOMER SATISFACTION PT. BALANCIA SHIPPING AGENCY. International Conference of Business and Social Sciences, [S. l.], v. 5, n. 1, p. 522–532, 2025. DOI: 10.24034/icobuss.v5i1.696. Disponível em: https://ojsicobuss.stiesia.ac.id/index.php/icobuss1st/article/view/696. Acesso em: 21 aug. 2026.