TONGTAWAT, K.; ANANTAMONGKOLKUL, C. FACTORS AFFECTING SERVICE QUALITY AND INTENTION TO USE ENGLISH OF HOTEL STAFF. International Conference of Business and Social Sciences, [S. l.], v. 5, n. 1, p. 1370–1383, 2025. DOI: 10.24034/icobuss.v5i1.778. Disponível em: https://ojsicobuss.stiesia.ac.id/index.php/icobuss1st/article/view/778. Acesso em: 20 aug. 2026.