Kurniawan, G. (2025) “ANALYSIS OF FACTORS AFFECTING CONSUMER DISSATISFACTION AND SWITCHING BEHAVIOR IN CUSTOMERS SYARIAH BANK IN SURABAYA”, International Conference of Business and Social Sciences, 1(1). Available at: https://ojsicobuss.stiesia.ac.id/index.php/icobuss1st/article/view/49 (Accessed: 21August2026).