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Hasan S, Suwitho S, Hinu M. TANGIBLES AND EMPATHY AS PRIMARY DRIVERS OF PATIENT SATISFACTION: UNMASKING A LATENT QUALITY CRISIS IN INDONESIA’S UNIVERSAL HEALTH COVERAGE SYSTEM. ICOBUSS [Internet]. 2025Dec.17 [cited 2026Sept.13];5(1):1285-94. Available from: https://ojsicobuss.stiesia.ac.id/index.php/icobuss1st/article/view/770