THE EFFECT OF THE APPLICATION OF TACIT KNOWLEDGE AND EXPLICIT KNOWLEDGE ON IMPROVING EMPLOYEE PERFORMANCE WITH LEARNING ORGANIZATION AS AN INTERVENING VARIABLE (STUDY AT REGIONAL OFFICE II OF SURABAYA STATE CIVIL SERVICE AGENCY)
Abstract
This study aims to determine and analyze the influence of tacit knowledge and explicit knowledge on employee performance mediated by learning organizations. This research was conducted at Regional Office II of the Surabaya, National Civil Service Agency. The population in this study were all employees, amounting to 160 people with a sample of 70 people. So that the sampling technique using a random sample method or random sampling / probability sampling that is taken between 10-15% or 20% -55% of the population. The independent variable in this study is tacit knowledge and explicit knowledge, the dependent variable is employee performance, while the intervening variable is the learning organization. The analytical method in this study uses the SMART PLS method that was previously tested for validity and reliability. The study results as follows: first, the tacit knowledge had a positive and significant effect on learning organizations. Second, the explicit knowledge has a positive and significant effect on learning organizations. Third, both tacit and explicit knowledge simultaneously have a positive and significant effect on learning organization. Fourth, the tacit knowledge has a positive and significant effect on employee performance. Fifth, the explicit knowledge has a positive but not significant effect on employee performance. Sixth, the learning organization has a positive but not significant effect on employee performance. Seventh, tacit knowledge, explicit knowledge, as well as, learning organization has a positive and significant effect on employee performance. Eighth, learning organizations positively strengthen the correlation of tacit knowledge to the employee performance.
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